FAQ

Frequently Asked Questions

How do I register for a SustainCert account?
An account needs to be opened with the Gold Standard Impact Registry first, then you can open a SustainCert account.
Wed, 5 Feb, 2020 at 1:45 PM
How do I change our SC account representative?
Only one individual may be listed as the account manager for the SustainCert app.  To make changes to the account manager, please contact Deepak Kumar at d...
Wed, 5 Feb, 2020 at 1:44 PM
Can we grant others (for example colleagues or external consultants) access to our projects in the SustainCERT App?
In the current version of the SustainCERT App, there is only one user per account holder – this will be upgraded to multiple users in the next version.   ...
Fri, 24 May, 2019 at 3:04 PM
Who should I contact if I need to reschedule the Preliminary Review?
If you need to reschedule the Preliminary Review, please send an email to certification@sustain-cert.com.
Fri, 3 Apr, 2020 at 3:22 PM